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Terms & Conditions

Terms & Conditions


Welcome to Khatija Fashion.

  • In using the service of khatijafashion.com, you are deemed to have accepted the terms and conditions listed below-
  •  All products/services and information displayed on Khatija Fashion constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. khatijafashion.com reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of Khatija Fashion prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.

 Eligibility for Membership

  • Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents, etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age, you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years, your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption, the sale or purchase of which to/by minors are strictly prohibited.
  • Khatija Fashion reserves the right to terminate your membership and refuse to provide you with access to the Site if khatijafashion.com discovers that you are under the age of 18 years. The Site is not available to persons whose membership has been suspended or terminated by khatijafashion.com for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement.
  • Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of khatijafashion.com you agree to be bound by the Terms and Conditions.

Account and Registration Obligations

  • "Your Information" is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any email feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer and you agree to accept responsibility for all activities that occur under Your Account or Password khatijafashion.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password, you should notify us by contacting us immediately through the address provided below. If khatijafashion.com has reason to believe that there is likely to be a breach of security or misuse of the khatijafashion.com Site, we may require you to change your password or we may suspend your account without any liability to khatijafashion.com.

You also agree to:

  • Provide true, accurate, current and complete information about yourself in khatijafashion.com's registration form (such information being the "Registration Data")
  • Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if khatijafashion.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, khatijafashion.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.

Pricing Information

  • While khatijafashion.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. khatijafashion.com cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, khatijafashion.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mispriced, khatijafashion.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you have been dispatched, your offer will not be deemed accepted and khatijafashion.com will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that khatijafashion.com accepts your order the same shall be debited to your credit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to khatijafashion.com dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account
  • We strive to provide you with the best prices. However, sometimes a price online does not match the price in a store. In our effort to be the lowest price provider in your particular geographic region, store pricing may sometimes differ from online prices. Prices and availability are subjects to change without notice.

Cancellation by Khatija Fashion

  • Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card has been charged, the said amount will be reversed back in your Card Account.

Credit Card Details

  • You agree, understand and confirm that the credit card details provided by you for availing of services on khatijafashion.com will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details when making a payment on khatijafashion.com. Your credit card information never reaches khatijafashion.com, we just get a pass, hold or fail message from our payment gateways. The said information will not be utilized and shared by our payment gateways or khatijafashion.com with any of the third parties unless required for fraud verification or by law, regulation or court order. khatijafashion.com will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.

Fraudulent /Declined Transactions

  • khatijafashion.com reserves the right to recover the cost of goods, collection charges, and lawyers fees from persons using the Site fraudulently. khatijafashion.com reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.
  • We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder, having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Electronic Communications

  • When you visit the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any the legal requirement that such communications be in writing.

Conditions for Customer Support Chat

  • Khatija Fashion may suspend khatijafashion.com live support service at any time without notice.
  • khatijafashion.com or its executives are not responsible for any delay caused in attending to or replying to the queries via chat.
  • Any communication through chat may be stored by khatijafashion.com for khatijafashion.com reference; the customer would not have the right to access this information at a later date.
  • While chatting you may not put on any objectionable information i.e. unlawful, threatening, abusive, defamatory, obscene information.
  • The chat room will not be used for selling any products or advising on business opportunities or any other form of solicitation.
  • You may proceed further and chat with our online customer care executive only if you agree to the above terms and conditions.

You Agree and Confirm

  • That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by khatijafashion.com for re-delivery shall be claimed from you.
  • That you will use the services provided by khatijafashion.com, its affiliates and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.
  • You will provide authentic and true information in all instances where such information is requested from you. khatijafashion.com reserves the right to confirm and validate the information and other details provided by you at any point in time. If upon confirmation your details are found not to be true (wholly or partly), khatijafashion.com has the right in its sole discretion to reject the registration and debar you from using the Services of khatijafashion.com and/or other affiliated websites without prior intimation whatsoever.
  • That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site
  • That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
  • That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

You may not use the Site for any of the following purposes:

  • Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
  • Transmitting material that encourages conduct that constitutes a criminal offense, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
  • Gaining unauthorized access to other computer systems.
  • Interfering with any other person's use or enjoyment of the Site.
  • Breaching any applicable laws;
  • Interfering or disrupting networks or web sites connected to the Site.
  • Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

Modification of Terms & Conditions of Service

  • khatijafashion.com may at any time modify the Terms & Conditions of Use of the site without any prior notification to you. You can access the latest version of the User Agreement at any given time on khatijafashion.com. You should regularly review the Terms & Conditions on khatijafashion.com. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this site.

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